Terms and Conditions

Last Updated: January 7, 2026

Welcome to Easy Peasy Group. These Terms and Conditions govern your use of our website and the purchase of products and services from Easy Peasy FZE. By accessing or using our website, you agree to be bound by these terms.

2. Acceptance of Terms

By placing an order or using our services, you confirm that you are at least 18 years old and have the legal capacity to enter into binding contracts under UAE law. If you do not agree with these terms, please do not use our website or services.

3. Products and Services

We strive to display our products and services as accurately as possible. However:

• Product colors may vary slightly due to screen settings
• We reserve the right to modify product specifications without prior notice
• All prices are listed in UAE Dirhams (AED) and include applicable VAT unless otherwise stated
• We reserve the right to limit quantities and refuse service to anyone

4. Pricing and Payment

4.1 Pricing: All prices are subject to change without notice. The price applicable to your order is the price displayed at the time of purchase confirmation.

4.2 Payment Methods: We accept major credit cards, debit cards, and cash on delivery (where available). Payment must be received before order processing.

4.3 VAT: As per UAE Federal Tax Authority regulations, 5% VAT is applicable on all taxable goods and services. VAT invoices will be provided for all transactions.

5. Orders and Order Acceptance

5.1 Order Placement: When you place an order, you will receive an email confirmation. This does not constitute order acceptance.

5.2 Order Acceptance: We reserve the right to accept or decline any order at our discretion. Orders are accepted upon dispatch confirmation.

5.3 Order Cancellation: We reserve the right to cancel orders due to product unavailability, pricing errors, or suspected fraudulent activity. Full refunds will be issued for cancelled orders.

6. Shipping and Delivery

6.1 Delivery Areas: We deliver across the United Arab Emirates. Delivery times and costs vary by location.

6.2 Delivery Times: Estimated delivery times are provided at checkout but are not guaranteed. We are not liable for delays caused by courier services or circumstances beyond our control.

6.3 Risk of Loss: Risk of loss and title for products pass to you upon delivery to the shipping address provided.

7. Returns and Refunds

7.1 Return Period: In accordance with UAE Consumer Protection Law, you may return products within 7 days of receipt for a full refund, provided items are unused, in original packaging, and in resalable condition.

7.2 Non-Returnable Items: Certain items cannot be returned for hygiene or safety reasons, including personal care items, intimate products, and customized goods.

7.3 Refund Processing: Approved refunds will be processed within 14 business days to the original payment method.

7.4 Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or defective products.

8. Warranty and Liability

8.1 Product Warranty: Products are covered by manufacturer warranties where applicable. We are not responsible for manufacturer defects beyond facilitating warranty claims.

8.2 Limitation of Liability: To the maximum extent permitted by UAE law, Easy Peasy FZE shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Easy Peasy FZE or its licensors and is protected by UAE and international copyright laws. Unauthorized use is strictly prohibited.

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which complies with UAE data protection regulations. By using our website, you consent to our data practices as described in the Privacy Policy.

11. Prohibited Activities

You agree not to:

• Use the website for any unlawful purpose or in violation of UAE laws
• Attempt to gain unauthorized access to our systems or networks
• Transmit viruses, malware, or harmful code
• Engage in fraudulent activities or misrepresent your identity
• Scrape, copy, or reproduce website content without permission

12. Governing Law and Dispute Resolution

12.1 Governing Law: These Terms and Conditions are governed by the laws of the United Arab Emirates and the Emirate of Sharjah.

12.2 Jurisdiction: Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Sharjah, UAE.

12.3 Dispute Resolution: We encourage customers to contact us directly to resolve any disputes amicably before pursuing legal action.

13. Force Majeure

Easy Peasy FZE shall not be liable for any failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, or technical failures.

14. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable under UAE law, the remaining provisions shall continue in full force and effect.

16. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us: